Business Terms & Conditions

These Business Terms and Conditions ("Terms") govern all purchases, service engagements, and payment transactions conducted through Tekora, operated by Avanzo Tech (Pvt) Ltd, including all payments processed via PayHere.

By placing an order or making a payment, the customer ("you" or "the Client") agrees to be bound by these Terms. Please read them carefully before proceeding with any purchase.

Accessing our products or services, or initiating any payment, constitutes your full acceptance of these Terms. They form a legally binding agreement between you and Avanzo Tech (Pvt) Ltd.

If you are entering this agreement on behalf of a company or organization, you confirm that you have the authority to bind that entity to these Terms.

Tekora (Avanzo Tech Pvt Ltd) offers the following:

• Point-of-Sale (POS) Systems – hardware, software, and integrated POS solutions for retail and hospitality businesses.
• Managed IT Services – remote monitoring, IT support, helpdesk, and infrastructure management.
• Cybersecurity Services – threat monitoring, endpoint protection, and security assessments.
• Network & Connectivity Solutions – structured cabling, wireless networks, and telecom services.
• Software Subscriptions – SaaS tools, licensing, and platform access.
• Professional Services – installation, configuration, training, and technology consulting.

Tekora's POS systems are available in the following purchase configurations:

Customization & Configuration

POS systems may be configured to the Client's specific business requirements prior to delivery. Customized systems are non-returnable once configured, except in the case of a manufacturer defect or DOA condition.

5.1 Currency & Pricing

All prices are quoted in Sri Lankan Rupees (LKR) unless otherwise stated in writing. Prices exclude applicable taxes unless stated otherwise.

5.2 Payment Methods

5.3 Payment Terms

Payment is due at the time of purchase for standard orders. For enterprise and managed service clients, invoices are issued monthly in advance and due within 14 calendar days of the invoice date.

Upon successful payment, you will receive an order confirmation by email. Hardware deliveries are made to the address provided at the time of order. Risk of loss or damage transfers to the Client upon delivery.

• Subscriptions renew automatically at the end of each billing cycle unless cancelled.
• Cancellation requires 30 days written notice prior to the next renewal date.
• Managed service agreements carry a minimum 12-month term unless otherwise agreed in writing.
• Early termination may result in an Early Termination Fee (ETF).

After-sales support is included with all POS system purchases at no additional cost, covering software troubleshooting, system configuration, hardware fault diagnosis, and general usage guidance.

Support is provided during business hours via email at [email protected].

All software, platforms, documentation, branding, and proprietary technology provided by Tekora remain the exclusive intellectual property of Avanzo Tech (Pvt) Ltd or its licensors.

To the fullest extent permitted by Sri Lankan law, Avanzo Tech (Pvt) Ltd shall not be liable for indirect, incidental, or consequential loss or damage. Our total aggregate liability shall not exceed the amount paid by that Client in the 12 months preceding the claim.

Avanzo Tech (Pvt) Ltd collects and processes personal data in accordance with applicable Sri Lankan data protection legislation. For full details, please refer to our Privacy Policy.

These Terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.